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Access Denied on Certification Courses is blocking me to schedule exam.


I hope someone can help me in escalating TCCS-5300 & SFDAS-2945.

Having completely unsatisfactory experience with Support team, they are very slow and lazy. They dont respond timely and neither care for client suffering. They blindly copy paste solution from their templates without understanding the issue from the record.

I took 5 days annual leaves to appear for CKAD and now have wasted all in all chasing Support since day 1 (Jan 9). Its a big waste of time and money.

I get Access Denied when I Resume any Certification:

Hoping to see some quick action/help.


  • fcioanca
    fcioanca Posts: 1,930

    @amiable2strangers Our Customer Support has been assisting you with this ticket, and continues to provide assistance until it is resolved. We understand that sometimes problems can arise, and it can be frustrating and time consuming to work towards a solution. Some things can be resolved easier than others, while some require time and involvement of various parties. We apologize for any inconvenience caused and thank you for your patience while the situation gets resolved.


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