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VNC Issue: Black Screen on the viewer

Posts: 1
edited July 2020 in Red Hat Enterprise

Hello,
I have configured the VNC server in my Linux machine (RHEL 8.2) following the link here: https://access.redhat.com/solutions/966063
Now when I am trying to access the server from my Window's machine I could able to get in but the screen is completely black. How can I solve the issue? The viewers I tried are VNC viewer and TightVNC.

Thanks!

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