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Trying to configure RHEL 7.5 to authenticate with PIV Smartcard

Hi
My name is Annette and I'm new and learning every day about linux. I've configured a RHEL 7.5 client to interface with Active Directory. After completing that, I followed the Red Hat guide to integrate smartcard. When I insert the card, the box comes up for me to enter the PIN. After entering the PIN, it says "Sorry, that didn't work", then it says "Found the Smartcard", then it says "Welcome users". However, the screen to enter the Smartcard PIN never goes away. I have no clue where to look to fix this. I would appreciate some help.

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