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Opinions on the top command and using it with ps and kill to investigate a system

Hello,

Here is my problem/request. For my Computing Controlled Assessment I need opinions on how to use the  top command with the ps and kill commands in order to fix a misbehaing computer system. Please find below the task i have been set so you can better answer the question.

Evaluate the usefulness of the top command and discuss how a computer technician might use it together ps and kill in order to investigate a system that is misbehaving.

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