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Cka exam issues

nkorojoseph
nkorojoseph Posts: 2
in LFS258 Class Forum

I had the cka exam on Saturday. I was going smoothly until 17:41. The exam taker app stopped loading. The psi app crashed after a while. I tried to comeback to the exam, I was kept waiting by the proctors for 10 minutes for check-ins again.

In all honesty, the psi exam browser is slow, and lags. When I was allowed in, I had already lost 20 minutes. I got disoriented. I have opened a ticket.

People pay so much for this exam. Linux foundation should either find an alternative solution or get people to retake the exams.

I have opened a ticket and hopefully they answer.

Comments

  • arianehamm
    arianehamm Posts: 95

    Hi @nkorojoseph ,

    We apologize for the frustration this experience has no doubt caused. The goal is for everyone to have a smooth exam experience, but sometimes issues arise and for that we apologize. These forums are meant to provide support for our elearning courses. But If you have opened a ticket with the Customer Support team at trainingsupport.linuxfoundation.org, someone from that team will be in touch with you soon and they will be able to help you. Response times can take several business days depending on volume, but please be assured that someone will be in touch to address your situation.

    Kind Regards,
    Ariane
    Linux Foundation Education Team

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