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CKA Exam power shutdown

balajayaram22
balajayaram22 Posts: 4
in LFS258 Class Forum

Dear Linux Foundation Team,

During my recent CKA exam attempt, a sudden power outage occurred in the last 15 minutes, causing my system to shut down. I was unable to complete the exam due to this unforeseen issue.

I kindly request your consideration for a reschedule. Please let me know if any additional details are required.

Thank you for your support. I wrote email to linux support team, whether they will help me in this??

Sincerely,
Balaji Jayaraman

Comments

  • fcioanca
    fcioanca Posts: 2,561

    Hi @balajayaram22

    We are sorry to hear about the issues experienced during the exam. If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you. Please note that response time may take up to several business days.

    Regards,
    Flavia
    Linux Foundation Education

  • balajayaram22
    balajayaram22 Posts: 4

    I sent email to this trainingsupport.linuxfoundation.org , but it not getting delivered. So i submitted online form. Awaiting response.

  • balajayaram22
    balajayaram22 Posts: 4

    hi @fcioanca : Also I didnt received my final score as well after 24 hours. This is my second attempt, So I wont get any score? This is weird, so please help in re-scheduling the exam and release the score. Thank you so much

  • fcioanca
    fcioanca Posts: 2,561

    Hi @balajayaram22

    All exam-related inquiries must be directed to the Customer Support team via a JIRA ticket. As you already mentioned you opened one, please wait for them to respond and continue your communication with them via that ticket. The forum is meant to be used exclusively for course content related questions and is not monitored by the Support team.

    Thank you for your patience while this is addressed.

    Regards,
    Flavia

  • balajayaram22
    balajayaram22 Posts: 4

    Thanks LF & Team, I got response & my exam is rescheduled. Thank you for considering my humble request.

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