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Title: Ticket TCCS-167940 – Urgent: Exam eligibility expiring, ticket still unassigned

lionpoo
lionpoo Posts: 1
in LFS258 Class Forum

Hi,
I submitted a support ticket (TCCS-167940) requesting a one-time extension for my CKA+CKAD+CKS bundle eligibility, which is about to expire (or may have already expired by now).

It has been several days and the ticket is still unassigned. I submitted the request before the expiration date, but I'm concerned it won't be reviewed in time.

Could someone please help escalate this ticket?

Thank you.

Comments

  • arianehamm
    arianehamm Posts: 90

    Hi @lionpoo ,

    The Customer Support Team will be in touch with you soon. Tickets are assigned in the order that they are received and response times can take several business days (no weekends or holidays), depending on ticket volume. Thank you in advance for your patience.

    Kind Regards,
    Ariane
    Linux Foundation Education Team

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