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Cant proceed to the kcna exam after proctor check

anhha77
anhha77 Posts: 2
edited December 7 in LFS250 Class Forum

On 7/12/2025, I took the kcna exam and after the proctor check was done. I cant get to the kcna exam. All I see is the psi loading screen for about 30 minutes and I cant take the exam. Im very frustrated about the exam experience in psi. I also raised a ticket in jira so could you tell me how long they will response back and how I can reschedule for the kcna exam. Here is my ticket link: https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-159472

Comments

  • fcioanca
    fcioanca Posts: 2,409

    Hi @anhha77

    We apologize for the issues encountered during the exam. Once your ticket is assigned, the Customer Support Team will respond and assist you. Please note that response time may take up to several business days (no weekends and holidays). Thank you for your patience while the work to resolve the issue.

    Regards,
    Flavia
    Linux Foundation Education

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