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Not sure if my CKS exam was taken into consideration

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I had my CKS retake exam today (2/06/2025), during the test I had some issues with the PSI environment, at the begining I lost 20min of the countdown because I got kicked from the environment and 4 minutes before the end of the exam I got kicked out from the environment, on the second time, I re-start again PSI and I went thought the checks and then I found that the exam did end. I had no other things to do except ending the exam session which I did. but later I didn't receive any email that confirms the exam completion which I used to receive when I passed CKA. and on my portal I still see the last exam time, normally it's should be something like "grading in progress",
so I'm not sure if my exam will be scored or not.

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Answers

  • Posts: 2,321

    Hi @amaloun

    If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you.

    Regards,
    Flavia
    Linux Foundation Education

  • Posts: 2

    I opned the ticket, I think it will take some days before the support team respond, I was just wondering if my exam will be scored or I should take it again.

  • Posts: 2,321

    Hi @amaloun

    All concerns, inquiries and issues related to exams should be addressed to and are handled by the Customer Support team. As forums are only dedicated to course related questions, we cannot unfortunately provide an answer to your question.

    Regards,
    Flavia

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