Introduction

My name is Chukwuka Smart and I experienced Technical Support Engineer with 8+ years of experience in Microsoft technologies, network management, and telecom services. Proven track record of resolving complex customer issues and delivering exceptional customer service.

Technical Skills
Cloud & DevOps Tools: AWS DevOps, Terraform, Kubernetes, Docker

Microsoft 365 & Cloud Services: SharePoint Online, Exchange Online, Microsoft Teams, Intune, Azure AD

Automation & Scripting: PowerShell, Python, Bash, YAML
CI/CD & Infrastructure as Code (IaC): Jenkins, GitHub Actions, Terraform, ARM Templates

Monitoring & Security: Prometheus, Grafana, Microsoft Sentinel, Azure Security Center
Version Control & Collaboration: Git, GitHub
Operating Systems: Linux, Windows