Unable to do an Exam - ERROR 519
I did an exam and there has been no communication from Linux Foundation. Even after raising a support ticket. I was not able to use the Remote Desktop functionality.
Would it not be alarming that the candidate should receive some news about the status of the Exam they purchased, which is indeed pricey.
There have been reports about this error and not much to make sure it does not happen to other candidates.
I did the CKA exam on February 3rd and usually candidates are given news within 24 hours. I know this from peers as well.
Its quite disheartening after months of preparation.
Comments
-
Hi @efeuk
We apologize for the inconvenience this issue has caused. if you opened a ticket with the Linux Foundation Customer Support Team at trainingsupport.linuxfoundation.org, please note that response time may take up to several business days, as each ticket is assigned and processed in the order it is received. Rest assured that once your ticket is assigned, the Support Team will assist you in rescheduling your exam.
Regards,
Flavia
Linux Foundation Education0 -
Hi Flavia,
I do appreciate you getting back to me on this but my situation is different as I have prepared for the current CKA exam setting and would like to reschedule it at least by 7th February. The major change is from the 10th of February.
Not prepared for the new setting and I have no time to dedicate for it, due to family and work commitments.
Could you please escalate my case to the support team as I can't afford to wait several business days.Thank you.
0
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