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Cannot schedule the CKAD exam date

mszostok
mszostok Posts: 2
edited November 2021 in LFD259 Class Forum

Hi all,

This questions is not directly connected with the course for LFD259 but about exam for it.

I have a valid pass till 30.11.2021. I use the LinuxFoundation portal to schedule an exam via PSI platform but I not able to selected a date in PSI as it shows a warning about expired date (2020-09-15). I tried to reach to LinuxFoundation support and PSI support but unfortunately I didn't get a response. What I can do to solve this issue? Unfortunately, I don't have too much time to resolve it as my pass will expire soon.

PSI:

LinuxFoundation:

Thanks in advance!

Best Answer

  • fcioanca
    fcioanca Posts: 1,350
    Answer ✓

    Hi @mszostok ,

    We apologize for the situation encountered. This kind of situation can only be resolved by the LF Customer Support Team. If you have not done so, please open a ticket at trainingsupport.linuxfoundation.org. If you already opened a ticket, what is the ticket number, to reach out to our team?

    Thank you,
    Flavia

Answers

  • Hi @fcioanca,

    Yes, I opened a ticket TCCS-21480 right after I encountered this issue and I got a reply yesterday night, so I will try again with the steps described in the ticket :+1:

    Thanks for support :)

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